Assistance

All solutions and factory installations provided by EPF are designed and engineered internally, therefore EPF technicians are always ready to answer to complications promptly and solve any mechanical, electric or software issues.

All EPF clients also have the benefit of contracts that include remote 24/7 assistance worldwide.

Within the market of post-sales assistance for plastic molding solutions, EPF goes further the traditional role of providing technical support, spare parts and repairs. Thanks to the integration of the iPaquet real time remote monitor system for Shibaura molding machines, EPF is now also able to offer predictive and scheduled maintenance programmes allowing companies that work on a continuous-cycle production.

EPF aim is to provide clients with a high-quality technical service shaped around their specific needs and assist them in every step of the production chain.

What does EPF offer?

Assistance Contacts